One Card for All

Your shopping just got easier! The Sugar Land Town Square Gift Card is the perfect gift for everyone who loves to shop at Sugar Land Town Square. Accepted by all Sugar Land Town Square merchants. Gift cards may only be used in-store and will not apply for online purchases. Gratuities may not be added to a gift card when used at a restaurant.

Sugar Land Town Square Gift Cards may be purchased online by clicking HERE. Gift cards are available in any denomination from $10 to $100.

We are happy to ship gift cards directly to you or to your selected recipient(s) using the following delivery options:

  • US Mail Certified / Return Receipt $6.00
  • Federal Express Overnight (signature required) $25.00
  • Federal Express 2 day (signature required) $20.00
  • Pick up at the Sugar Land Town Square Management office – no charge

The Management Office located in Sugar Land Town Square at 15958 City Walk, Suite 250 in the office space above Café Express.  Customer Service hours are 8 am – 5 pm, Monday through Friday.

PLEASE ALLOW 24 HOURS FOR YOUR ORDER TO BE PROCESSED. Orders placed on Friday after business hours, Saturday or Sunday will not be processed until that following business day.

A purchase fee of $2 per card will be assessed at the time of card activation. Account maintenance fees of $2.50 per month will be deducted from the Card balance starting on the 1st day after a one year period of inactivity. Activity means any action resulting in an increase or decrease in the Card balance other than the imposition of a fee or adjustment due to an error or reversal of a prior transaction. $5 fee to replace lost, stolen or damaged Cards, except as prohibited by law. Plastic Cards expire periodically and such expiration dates are noted on the back of the card. The Cardholder may present and exchange an unusable plastic card for a new card that will be activated in the amount of the available balance of the Card Account at the time of the exchange. Internet sales cannot be shipped or sold to the following states: Connecticut, Hawaii, Maine, New Hampshire, Rhode Island, Vermont or New York. To check the issue date on your gift go to GETMYBALANCE.COM and enter your gift card number, or call 800.755.8713. No Refunds for gift card purchases.

No Refunds for gift card purchases.


FAQs

Can I redeem my gift card for cash?
Sugar Land Town Square Gift Cards are non-refundable and may not be redeemed for cash at anytime.

Where can I use my Sugar Land Town Square Gift Card?
Your Sugar Land Town Square Gift Card may be used for making purchases at any Sugar Land Town Square retailer including restaurants and hotels.

Can I place a tip on my Sugar Land Town Square Gift Card?
The Sugar Land Town Square Gift Card may not be used to pay for tips or other gratuities.

Can I purchase a Sugar Land Town Square Gift Card online?
Sugar Land Town Square Gift Cards may be purchased online by clicking here. Gift cards are available in any denomination from $10 to $100.

PLEASE ALLOW 24 HOURS FOR YOUR ORDER TO BE PROCESSED. Orders placed on Friday after business hours, Saturday or Sunday will not be processed until that following business day.

How do I use the Sugar Land Town Square Gift Card?
Let the store associate know you are using the Sugar Land Town Square Gift Card before they start to ring in your purchase. Stores will need to know the balance on your Sugar Land Town Square Gift Card. Once the purchase is complete, check the approval code on your receipt to see your latest card balance. The amount will read with an X in place of the decimal point. Example 58X17 = $58.17

What if I want to spend more than the card value?
The Sugar Land Town Square Gift Card can usually be combined with another form of payment to complete a purchase. Be sure to notify the cashier before they process your purchase.

What happens if my Sugar Land Town Square Gift Card is lost or stolen?
Notify Sugar Land Town Square Customer Service as soon as possible. Lost or stolen gift cards may not be replaced without adequate proof of purchase (original gift card receipt), and the corresponding gift card number. Please treat the Sugar Land Town Square Gift Card as cash, if it is lost or stolen there is the possibility of the card being used by someone other than yourself. We are not able to restore funds to the Sugar Land Town Square Gift Card at anytime.

How do I keep track of my balance?
You can check your gift card balance at www.getmybalance.com or by calling 1.800.755.0085. You can also write in your latest balance in the space provided on the back of the card. As well, when you use your Sugar Land Town Square Gift Card, the approval code at the bottom of your receipt represents your remaining balance. Example 58X17 = $58.17

What if I want to return items purchased with my Sugar Land Town Square Gift Card?
Depending on the retailer’s return policy, Sugar Land Town Square merchants will give store credit for returns.

Can I have a gift card mailed to me?

We are happy to ship gift cards directly to you or to your selected recipient(s) using the following delivery options:

  • US Mail Certified / Return Receipt $6.00
  • Federal Express Overnight (signature required) $25.00
  • Federal Express 2 day (signature required) $20.00
  • Pick up at the Sugar Land Town Square Management office – no charge

The Management Office located in Sugar Land Town Square at 15958 City Walk, Suite 250 in the office space above Café Express. Customer Service hours are 8 am – 5 pm, Monday through Friday.

PLEASE ALLOW 24 HOURS FOR YOUR ORDER TO BE PROCESSED. Orders placed on Friday after business hours, Saturday or Sunday will not be processed until that following business day.


Terms & Conditions

Your Sugar Land Town Square Gift Card is subject to the terms and conditions stated in the Card Agreement. An additional copy of the Card Agreement may be obtained from the service representative.

The Sugar Land Town Square Gift Card is subject to a monthly maintenance fee, which will be assessed automatically against the Card in the amount and on the timing stated on the back of the Card.

For more detailed Terms & Conditions of your Sugar Land Town Square Gift Card, please click here.